Internship – Education Customer Experience



The primary responsibility of this role is to ensure delivering happiness through great customer experiences and assist to build & nurture relationships with our clients to drive satisfaction and retention. 

This role offers the opportunity for career growth and development in a dynamic and rewarding environment.

Job Requirements

  1. Customer Relationship Management:
    • Deliver outstanding customer experiences to enhance satisfaction and retention.
    • Build and nurture relationships with customers
  2. Timely Response:
    • Respond to customer inquiries and technical issues promptly and effectively.
    • Ensure timely resolution of customer concerns to enhance satisfaction.
  3. Meeting Targets:
    • Work towards meeting registration and call targets for each event, contributing to the success of our programs.
    • Support in achieving payment collection targets through effective follow-up with existing and new clients.
  4. Administrative Support:
    • Assist with various administrative duties as required, including scheduling events and procuring office supplies.
    • Maintain attention to detail in all administrative tasks to uphold quality standards.

Job Requirement

  • Proficiency in spoken and written English and Mandarin is preferred.
  • Familiarity with G Suite applications and Microsoft Office (Word, Excel, PowerPoint).
  • Ability to work both independently and as part of a team.
  • Excellent time management skills, with the ability to prioritize tasks effectively.
  • Attention to detail to uphold quality standards
  • Interns and fresh graduate are welcome to apply, with a willingness to learn and grow in the role.

Join us now at:

WMC Tech Sdn Bhd

We are seeking an Intern in Customer Experience Team to join us.

Join Us Now!

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